by Lakeshore Branding | May 22, 2013 | Small Business
There is a reason MBAs are so valuable in a business setting. No matter how well a company can train their team members internally, employees who are MBAs will always have a leg up. MBA programs traditionally cover classes in management, communication, business...
by Lakeshore Branding | May 7, 2013 | Internet Marketing, Small Business
Roughly 83 percent of online shoppers expect some level of support during the shopping process, according to a 2013 report by LivePerson. Whether you’re an online retailer or a B2B marketing company, you have people who purchase and use your product or service...
by Lakeshore Branding | Apr 14, 2013 | Small Business, Social Media
Developing relationships with your customers makes it much easier to tend to their needs. When you know what your customers want and need, your business can offer a better selection of goods and services that they will want to buy. Understanding the customer will...
by Lakeshore Branding | Mar 26, 2013 | Small Business
Most business owners launch their company with the mindset of delivering a high quality product or service that generates a good turnover and satisfies the customer. What many businesses fail to realize is the importance of customer satisfaction. It’s more than just a...
by Lakeshore Branding | Mar 25, 2013 | Small Business
Whether you are someone who works in customer service every day and you wouldn’t change it for anything or you are someone who left customer service far behind them and never want to look back, you cannot deny that the customer service industry is one that has a...
