Tracking Your Brand? Check Out These Online Reviews Monitoring and Management Tools

On May 22nd, 2016, wrote:

Last week we published a guide on how to monitor Google Places reviews, Web updates, and content changes. It was well-received by our readers, so we’d like to build on the post and share info this time on tools for online reviews monitoring and management. Hopefully, this list will help you track online reviews of your brand, product, establishment, service, or business – and enhance your reputation as more customers talk about you on Google Places, Yelp, online directories, local business listings, and social media sites. Or, if you’ve used any of the online reputation management tools below, do let us know by leaving a comment below and sharing with us your experience. Review Trackers Best value review monitoring solution: Launched early this year, Review Trackers is widely considered as today’s leading online review monitoring solution. It’s designed for businesses of all kinds and sizes, including mom-and-pops, SMEs, and enterprise-level organizations and companies. A Web-based application that’s simple, fast, and easy – Read the full article

Your Guide to Finding – and Responding to – Online Customer Reviews

On March 9th, 2016, wrote:

Somewhere out there, a person is talking about you. Your business. Your brand. Of course, you’ll want to listen and join the conversation. You have to, right? The Internet, though, is a pretty big place. If before, the reviews and comments of your customers only came in literally by word of mouth – well, today that’s no longer the case. A bad review on a site like Yelp or Google Places, a nasty blog entry by a vindictive, loud-mouthed critic, an unflattering picture of your establishment posted online, or even just a single unfavorable tweet: it can undo your life’s work. It can offset all the great things that you, your employees, your brand managers, your publicist, and your ad agency have been doing. And it can keep tons of potential customers from walking through your door. (One study even says that a single bad review can cost you 30 customers!) No matter how big the Internet is – and – Read the full article

Can Online Marketing for the Food and Drink Industry Work?

On April 27th, 2011, wrote:

While the concept of online marketing can seem strange and almost unnecessary for the food and drink industry, there are a whole range of benefits that can come from having a good online presence. In this post I want to cover some of the most useful options available and how these can be applied to your business to help increase your exposure and ultimately lead to more customers coming through your doors. You’ll need a website Before you attempt any sort of Internet marketing you are going to need a website. This shouldn’t be a problem as most businesses nowadays have realized the need to have a website and have already got this step covered. But after investing time and money into a website to represent your business, doesn’t it seem wasteful not to get it in front of your potential customers? That’s where the next step comes in. Try out search engine marketing Millions of people use search engines – Read the full article

Google Places: Tips and Tricks that are Guaranteed to Put You on the Map

On December 11th, 2010, wrote:

Did you know that 20 percent of all searches on the Internet are for specific locations or businesses? Search giant Google did, and that’s why they changed Google Local to Google Places and began to display – for every search query that may be locally or geographically influenced – the local information for businesses, maps, and directions in the search engine results pages (SERPs). Right now, Google displays seven Places results for every search, as well as a map on the right side of the SERP that shows exactly where these seven places are. Obviously, Google Places pages help customers search these maps for local information while finding businesses within their area that are relevant to their search. Meanwhile, for small businesses, mom-and-pops, stores, offices, and other organizations with a physical address, Google Places is a unique local search tool that can drive and direct those who are searching to those who have something to offer or sell. Leverage this – Read the full article

6 Must Dos For Local SEO

On November 17th, 2009, wrote:

Looking to boost local traffic to your site? It’s a must these days, especially if you’re a small business. Getting listed puts you on the online map. Optimizing that listing lets your customers and potentials know where and how to find you. Local SEO: it’s all about getting local consumers in the door and the phone ringing. Here are 6 things that you absolutely must do when optimizing your local business listing. We say ‘must do’; you don’t want to lose out on higher rankings, do you? 1. Claim and submit. List your business at Google Maps. This, you should know already. But it doesn’t end there. Take advantage of other search engines. Claim your listing at Yahoo! Local, Bing Local and Best of the Web. They’re free to submit your information. On top of that, submit your information to major data providers like InfoUSA, Acxiom, and Localeze. The more listings you have in more local business directories, the more – Read the full article