Social Analytics Tools for Measuring the Impact of Your Social Media Marketing Campaign

On March 25th, 2011, wrote:

When businesses, brand managers, and marketers talk about social media, there’s always one acronym that’s always being brought up: ROI. It is, of course, perfectly reasonable. One needs numbers, results, and reasons for going social. (Well, at least one needs these things if “going social” is part of what’s called “work”.) One needs to justify the amount of money and effort spent on campaigns on Facebook, Twitter, YouTube. Not just justify, actually, but also monitor, measure, and manage. Good thing we have all kinds of apps and tools for gathering intelligence (about our efforts and that of competitors). It’s challenging enough finding ways to write retweetable tweets, increase follower counts and expand fan bases, design Like-able Facebook pages, or go viral with video. But to take things like “perception”, “engagement”, “feedback”, and “sentiment” and try to pull out numbers from these, too? How does one begin to quantify any of that? So like we said: good thing we have so – Read the full article

8 Best Practices for Integrating eCommerce with Facebook

On March 7th, 2011, wrote:

The E-commerce industry hasn’t only grown bigger than ever. It has also become more social than ever. Thanks to the constant evolution of the Web – and to the popularity of social media sites like Facebook and Twitter – businesses and retailers are now doing more than just catering to individual Internet users and online shoppers. They’re also marketing to the people’s friends, inner circles, and communities, with the aim of bringing in more fans, followers, and dollars. Yes, dollars. In a recent story by Mashable, Jason Taylor, vice president of Platform Strategy at Usablenet, wrote that, when it comes to marketing, it’s “no longer just about ‘liking’ brands.” With a social network like Facebook giving way to new sales opportunities, businesses and online retailers are maximizing their social presence to drive not just marketing and branding campaigns, but also additional revenue. “By integrating purchasing into their branded pages,” Taylor said, “businesses can effectively take advantage of Facebook as a – Read the full article