In the book The Tipping Point the author, Malcolm Gladwell, describes it as the little changes that can have big effects; when small numbers of people start behaving differently, that behavior can ripple outward until a critical mass or “tipping point” is reached, changing the world. I have been lucky enough to be involved with dozens of startups in the Chicago community through consulting, working for and starting a few of my own. It seems like the ground swell of entrepreneurship is finally reaching that “tipping point”. Chicago has been getting some much deserved press with the recent Fast Company article featuring Chicago as a great place for startups or the fact that Crain’s launched a section for small business. We are fortunate to have dozens of organizations in Chicago who have been supporting entrepreneurship for years. But, I am talking about the grass root efforts that are taking place under the radar, that is slowly changing the landscape. I – Read the full article
More and more brands are using Facebook to create Fan Pages – and for good reason, too. A Facebook Fan Page is a great online channel for sharing and promoting brand identity, as well as for engaging and interacting with audiences in a community-driven setting. SEO experts will also note that a Fan Page on Facebook can improve a brand’s online authority, thus making it friendlier to search engines. However, there are dangers that come along with the benefits of social media – dangers that can hurt a brand and a company’s reputation. Brand identity theft, for example, has taken on many forms on the Web, and we see many cases of it happening on Facebook. There are a number of companies who’ve made the mistake of letting fans take over Facebook Fan Pages of their brands. It may simply be that they trust their fans enough to let them have administrative control. Or it can be a case of – Read the full article
Just as Microsoft is trying to gain greater foothold in the search engine wars, which Google dominates, Google is trying to do the same in the Windows-controlled OS market. Yes, you heard that right. The company is launching its own operating system early next year: the Google Chrome OS. Google recently previewed Chrome OS, which is an open-source, lightweight system that is based off Google Chrome, the company’s web browser. While the company already has a mobile OS in Android, Chrome OS is primarily targeted at netbooks, at least initially. And why not? Netbooks are enjoying increasing popularity today, as more and more users push for innovation in their mobile computing devices. Google emphasizes that Speed, Simplicity, and Security are the pillars of the Chrome OS. Speed Google is taking out every unnecessary process and optimizing operations and running everything possible in parallel. The goal? To turn on the computer and surf the web in a matter of a few – Read the full article
Marketing research isn’t what it used to be. It has expanded to include the world of websites, blogs, social media, online advertising, and other web-based media. The great thing about this all is that there are lots of tools you can use conduct market research and gather competitive intelligence. Our top posts on Lakeshore Branding have been about social media monitoring and competitive intelligence. So I thought we would share some our favorite tools and this list turned into a description of 29 tools for competitive intelligence. So check out the list and please let us know if we are missing any. 1. SpyFu: Spyfu is a tool that lets you find out what keywords your competitors are targeting in the search engines. Not just keywords, mind you, but AdWords, too. All you have to do is type your competitor’s site in SpyFu’s search bar, and voila! Immediate results that show you the keyword and AdWords landscape for that domain. – Read the full article
Do you know that 54% of CIOs ban the use of social media in the workplace? “Wow” was our first reaction, too. A bunch of Web 2.0 marketers are of course prone to advocate the merits of using blogs and sites like Facebook, Twitter, Plurk, and YouTube in efforts to help businesses grow. But like with many things, social media can be a double-edged sword. A secretary will tweet about the laughable fashion sense of her boss. An employee will write an eloquent blog about how the routine Monday meetings are a total waste of time. And then another staffer will post status updates about how nothing here – certainly not promotion up the corporate ladder – is based on meritocracy. Don’t think social media can be stopped, though. While this new digital sandpit is highly interactive and engaging, it can also be extremely hard to control. There are varying approaches taken by companies to either ban or limit it, – Read the full article

Recently, Google rolled out another one of its search engine innovations: the Google Social Search. The announcement was made in conjunction with the company’s new partnership with social networking giant Twitter, which should help users find more up-to-the-minute, real-time data – including tweets – in Google search results. Google Social Search, however, is something independent from the Google-Twitter collaboration. Contrary to what some people might think, Social Search is not real-time search. What the new service does do is help users find content published by people in their social circle – and then see this kind of content included in search results. “Most people on the web today make social connections and publish web content in many different ways, including blogs, status updates, and tweets,” as explained by Google in the official blog entry announcing Social Search. “This translates to a public social web of content that has special relevance to each person.” It is this relevant, social web of – Read the full article

The search wars have just been taken to a whole new level. The catalyst? Social media. With the phenomenal popularity of social networking sites like Twitter and Facebook, both Google and Microsoft will now be integrating real-time updates into their respective search engines. In separate announcements made yesterday, October 21, Google said it has reached an agreement with Twitter to include real-time updates – “Tweets” – in a new Google feature called Social Search; meanwhile, Microsoft has signed deals to get full feeds from both Twitter and Facebook. Google cited the fact that “an entirely new type of data has emerged… not only as a way for people to communicate their thoughts and feelings, but also as an interesting source of data about what is happening right now in regard to a particular topic.” The agreement with Twitter means search results will now include up-to-the-minute data and real-time observation from a stream of Tweets, so that users “will find tweets from – Read the full article

Thanks to social networking sites like Twitter and Facebook, charity is moving beyond direct mail, newsletters, and door-to-door campaigns. It has gone “non-traditional” – and so have forms of giving. What d’ya know: social media has churned out something we may aptly refer to as ‘social good’. This came to record-setting light in the recent #BeatCancer campaign. You might have heard of it. Actually, you may have participated in it. Here’s how the fundraising effort went. For every Tweet, Facebook status update, or blog post containing the #BeatCancer hashtag, eBay/PayPal and MillerCoors pledged to donate one cent to cancer research. The campaign went viral, mobilizing raised social media users everywhere. On October 16 to 17, #BeatCancer raised significant money for several cancer charities – to the tune of over $70,000, actually – and set the Guinness World record for the most social mentions in a 24-hour duration: 209,771. Not all have set records, but more and more fundraising initiatives are – Read the full article