Social media marketing is an essential part of many businesses and organizations today – regardless of size. The Internet has grown so much more community-focused, so much more social, that if one were to truly establish and enhance the online presence of a company or brand, there’d be no way of doing it without social media marketing. Sure, to some people, sites like Facebook and Twitter are just a complete waste of time, but without social media sites like these it would be next to impossible to keep up with everything that’s happening online. This is why companies are beginning to recognize the importance of hiring social media managers, social media agencies, social media consultants and strategists. The titles vary, but one thing is clear: if – as a small business owner or an Internet marketer – you want to be able to engage the right way with an online audience and steer the conversation about your brand to the – Read the full article
In recent times we’ve seen social media grow exponentially fast. Thanks to quick Internet adoption and the advancement of mobile technologies, hundreds of millions of people are now part of social networks like Facebook and Twitter. These two sites in particular have enjoyed an incredible amount of attention, but we must understand that they form but a part of a continually evolving social media landscape. That’s why it’s important to take a wider perspective and check out which new social media and social networking sites may soon become the Internet’s new darling. Foursquare Foursquare is a location-based social networking site that’s lately been getting a tremendous amount of hype. A number of its features are parallel to Twitter (like the ability to post quick status updates wherever you are), but Foursquare sets itself apart by encouraging – and rewarding – users to explore their own cities. Here’s how it works: users “check in” by posting updates through a messaging service. – Read the full article
Marketing Sherpa, a trusted resource that publishes useful news, case studies, and best practices data about Internet and integrated marketing, recently released the new Social Media Marketing Benchmark Report. It’s a robust guide that contains research, charts and tables, case studies, and trends in today’s ever-evolving Internet marketing industry. Over 2,000 marketers participated in the surveys conducted by Marketing Sherpa, surveys which covered topics such as strategy, forecasting, budgeting, integration with other marketing channels, social applications, and social media. It is meaty: 197 charts and tables, 14 chapters, 255 pages, and results from research conducted with 2,317 business-to-business and business-to-consumer marketers. The benchmark report also introduced a ROAD Map, which stands for the Research, Objectives, Actions, and Devices that businesses and marketers would have to determine in crafting and implementing a social media strategy. Because social media is continuously evolving, one has to consider this ROAD Map, which is meant to help businesses and marketers stay abreast of social media – Read the full article
Do you know that 54% of CIOs ban the use of social media in the workplace? “Wow” was our first reaction, too. A bunch of Web 2.0 marketers are of course prone to advocate the merits of using blogs and sites like Facebook, Twitter, Plurk, and YouTube in efforts to help businesses grow. But like with many things, social media can be a double-edged sword. A secretary will tweet about the laughable fashion sense of her boss. An employee will write an eloquent blog about how the routine Monday meetings are a total waste of time. And then another staffer will post status updates about how nothing here – certainly not promotion up the corporate ladder – is based on meritocracy. Don’t think social media can be stopped, though. While this new digital sandpit is highly interactive and engaging, it can also be extremely hard to control. There are varying approaches taken by companies to either ban or limit it, – Read the full article
Attention small business owners who think social networking is silly: knock it off. We know you’re just afraid, or confused, but you can’t hide behind those excuses any longer. With the recent announcements of Bing and Twitter integration, and Google’s Social Search, your business can’t hide any longer. Those angry tweets about your poor quality that you ignore? Yep, those are appearing in searches right next to your latest press-release. Photos of your day-old looking food you served up are not only on Flickr, but now they’re in any searches people may perform who are friends with those folks. Bottom line: you’re bad service and poor products are going to be exposed faster, to a wider audience, and with lasting impact. So get involved; interact with your customers, make them feel welcome, make them feel something. Have a great product? Good. Lots of people are no doubt talking about it. Let them know you’re listening. Encourage them to make those – Read the full article
Thanks to social networking sites like Twitter and Facebook, charity is moving beyond direct mail, newsletters, and door-to-door campaigns. It has gone “non-traditional” – and so have forms of giving. What d’ya know: social media has churned out something we may aptly refer to as ‘social good’. This came to record-setting light in the recent #BeatCancer campaign. You might have heard of it. Actually, you may have participated in it. Here’s how the fundraising effort went. For every Tweet, Facebook status update, or blog post containing the #BeatCancer hashtag, eBay/PayPal and MillerCoors pledged to donate one cent to cancer research. The campaign went viral, mobilizing raised social media users everywhere. On October 16 to 17, #BeatCancer raised significant money for several cancer charities – to the tune of over $70,000, actually – and set the Guinness World record for the most social mentions in a 24-hour duration: 209,771. Not all have set records, but more and more fundraising initiatives are – Read the full article
When I come across articles like the one posted on TheStreet.com last week, I can’t help but get excited. Titled “Business Owners Question Social Networking” the article quotes some research that finds that a majority of small business owners haven’t seen value from social media, and that most don’t even use it themselves. A key section of the article reads: Among the 500 small-business executives surveyed, 76% said social networking hasn’t help them generate leads or expand their companies in the past year. And 86% said they don’t turn to these Web sites for business advice or other information. The majority, 61%, depend on big search engines, such as Google and Yahoo!, for business advice and information. Only 13% use social networking sites and only 10% rely on expert blogs. So why on earth would I be excited that small businesses don’t use social media and haven’t seen value from it yet? Opportunity. Plain and simple. For me, there is – Read the full article
I recently received an email from Becky, a Chicago web designer that reached out to us for advise on a social media strategy for one of her clients. The topic of how to manage social media correctly has been a hot topic lately and I thought I would share this email. What are your thoughts on the “voice of social media?” Chris, I have one client in particular who needs a ton of hand holding, is technophobic, yet wants to make a living off info products etc. online. (sigh) I sent it to her and she’s convinced that she should be doing more, but wants to hire an Indian company to “manage” her social media. My gut says that having someone else do it for you destroys your voice and people will be able to tell, but maybe I’m wrong here. Thoughts? Becky Davis 773-875-1792 www.beckydavisdesign.com Becky, The short answer is you are 100% right, the saying you get what – Read the full article
