Reputation management is becoming a big part of our small startup. Many of our Chicago clients are finding that monitoring their online reputation is more important than ever. Reviews are viewed as a trusted source of information, in fact 70 percent said they trusted consumer opinions posted online. This ranks above newspaper editorials, tv and radio- according to Nelson Research. Recently an old friend reached out to me to let me know that their company, Alterian, recently acquired Techrigy. Techrigy is a social media monitoring tool that complies links, mentions, information about particular keywords or companies. I know that there are several social media monitoring tools out there, but for some reason this one caught my attention. The team here knows that it takes a lot to impress me, but I was pleasantly surprised with this web based tool. Within the first few minutes I began to see the depth and capabilities of the reporting and I am only in – Read the full article
Social media advocates are often quoted as claiming that social media is the greatest form of advertising because it is free. At Silicon Beach Training we use social media in a big way; we use it to increase exposure for our training courses. We use it to build relationships with key influencers and our customers. We also use it extensively to promote and share our flow of content generated to inform and inspire our existing customers and potential clients. One of the most important paybacks for all of this activity is it seriously improves our ranking. I believe that Google is going to up the stakes on this one, too; social shares are going to become even stronger signals that affect page position. In order to sustain these benefits, however, we need to employ people. We employ full-time people and we need to tap many external sources for content generation, paid for in currency and in back-links. Time and people – Read the full article
Last week we published a guide on how to monitor Google Places reviews, Web updates, and content changes. It was well-received by our readers, so we’d like to build on the post and share info this time on tools for online reviews monitoring and management. Hopefully, this list will help you track online reviews of your brand, product, establishment, service, or business – and enhance your reputation as more customers talk about you on Google Places, Yelp, online directories, local business listings, and social media sites. Or, if you’ve used any of the online reputation management tools below, do let us know by leaving a comment below and sharing with us your experience. ReviewPush Texas-based ReviewPush markets itself as an “online review management tool for small to large businesses”. It offers a dashboard for monitoring / tracking reviews, protecting your brand and reputation, engaging with customers, and enhancing product offerings and promotions (such as coupons). ReviewPush features include: Continuous social – Read the full article
It’s not uncommon for businesses today to use social networks – namely, Twitter and Facebook – as a platform for engaging with customers and managing customer relationships. This development has given rise to an increasing number of social media solutions and dashboards, each promising to streamline all tasks and bring a new level of ease in customer engagement. Let’s take a look at the best of these solutions and their features. MediaFunnel MediaFunnel is a social media suite for businesses and enterprises, with a host of features designed to make Twitter and Facebook accounts easier to manage. One of these distinguishing features is Multiple User Roles, or the ability to assign Administrator, Publisher, and Contributor roles and grant various levels of permission to review or publish tweets and Facebook posts (for greater editorial control and efficiency). Apart from monitoring Twitter and Facebook for mentions and tracking the performance of links via Bit.ly and BudURL, MediaFunnel also enables you to – Read the full article
Social media offers endless possibilities for marketing and selling your product online. But you know that already. (And we must have been going on and on about it.) You know that Twitter, Facebook, YouTube, and similar social media sites are great for E-commerce and online retailers – that, if leveraged properly, they can help you engage targeted communities, increase your online visibility, enhance your brand, drive traffic to your site, and maximize your sales opportunities. Now – hold on right there. Before you even think of getting started and unleashing your campaign unto the wonderful world of social media, you may want to be aware of the common mistakes that businesses – regardless of size – make. Mistakes that can make social media marketing a burden instead of an opportunity. Mistakes which you should at all costs avoid. Don’t throw yourself into social media without a plan or strategy. Some businesses think all it takes is to sign up on – Read the full article
Social media marketing is an essential part of many businesses and organizations today – regardless of size. The Internet has grown so much more community-focused, so much more social, that if one were to truly establish and enhance the online presence of a company or brand, there’d be no way of doing it without social media marketing. Sure, to some people, sites like Facebook and Twitter are just a complete waste of time, but without social media sites like these it would be next to impossible to keep up with everything that’s happening online. This is why companies are beginning to recognize the importance of hiring social media managers, social media agencies, social media consultants and strategists. The titles vary, but one thing is clear: if – as a small business owner or an Internet marketer – you want to be able to engage the right way with an online audience and steer the conversation about your brand to the – Read the full article
As the Web grows increasingly social, so should you. Lakeshore Branding specializes in helping you tap into, initiate, and sustain engaging online conversations with your customers. Our social media consulting services build the foundation not only for greater online visibility, but also for richer social dialogue that’s guaranteed to make a direct impact on your bottom line. We offer a comprehensive set of social media services that are designed to show you where people are talking, what they’re talking about, where and how you can best get involved, and what you can do to propel your business and brand to the top of today’s social media user’s mind. Social Media Marketing Services Social Media Consulting Training on Social Media tools Management of blogs, podcasts, and social media sites, such as Facebook, Twitter, LinkedIn, YouTube, Foursquare, Google+, Flickr, Tumblr, and more Social Media Marketing Strategy Social Media Identity Protection Social Media Implementation Guidelines and Social Media Policy Social Media Audits and – Read the full article
In light of the current recession and housing market downturn, real estate agents have to turn to new ways of creating and running their businesses. Social media marketing is one of the best, if not THE best way to do just that. The National Association of Realtors has a whole section of their website focused on social media for the real estate professional. The Field Guide to Social Networking for REALTORS® has eBooks, videos, and a ton of other resources to help you along the way. Facebook Ask around and you will be hard-pressed to find someone who hasn’t heard of Facebook. Even if they don’t use it, they probably saw the movie last year about it! And it’s likely that most people you know are using Facebook and have hundreds of friends. A word of caution on catapulting yourself into this too quickly: mixing personal and professional can be a very slippery road. Keep your personal Facebook profile and create a Fan Page – Read the full article
