Last week we published a guide on how to monitor Google Places reviews, Web updates, and content changes. It was well-received by our readers, so we’d like to build on the post and share info this time on tools for online reviews monitoring and management. Hopefully, this list will help you track online reviews of your brand, product, establishment, service, or business – and enhance your reputation as more customers talk about you on Google Places, Yelp, online directories, local business listings, and social media sites. Or, if you’ve used any of the online reputation management tools below, do let us know by leaving a comment below and sharing with us your experience. ReviewPush Texas-based ReviewPush markets itself as an “online review management tool for small to large businesses”. It offers a dashboard for monitoring / tracking reviews, protecting your brand and reputation, engaging with customers, and enhancing product offerings and promotions (such as coupons). ReviewPush features include: Continuous social – Read the full article
If you’re thinking of starting your online business, then you’re part of a race where millions are striving for successful brand recognition on the Web. To win, you have to build an online brand that stands out in the competition – a brand that has a unique, likeable personality. Online brand building means thinking of ways you can make your Web identity more accessible to your potential customers, all while boosting your sales and building a reputation that engenders trust and credibility. Let me first raise some of the aspects of brand-building across the Internet: Quality Creatively built web identity Customer service Promotion and marketing Consistency Quality of products or services is your niche and is arguably most important. It’s better to have a single product that does well rather than having a hundred that perform really badly. Your product should be more innovative and superior than what the next guy has to offer. To make a product with distinction, – Read the full article
It’s easy to slap a name onto your business and call it a brand. But that alone won’t cut it these days – especially not online. It needs constant nourishment and attention in order to position it into something that will be successful. The great thing about promoting your brand online is that there are plenty of tools available out there for you to use. Like websites and blogs. Social media and local business listings. Online maps and directories. E-newsletters and RSS feeds. Of course, by building a brand online, you can also reach and influence more people than ever before – and at a much quicker pace than through traditional means like radio, TV, or print. Before you throw your brand onto the World Wide Web, however, it’s best to follow some of the online brand management tips which you’ll find below. Develop an Online Marketing Strategy You may have a lot of high-quality valuable information on your website, – Read the full article
I will be the first to admit that working in a social media department sometimes feels like a workout. You’re responsible for liking and tweeting and connecting and sharing and friending and +ing and stumbling and running and running and running. Did I say running? By the time the day is over, it feels like you were moving a mile a minute and you need a break. Whether you work in a social media department or are simply a company trying to keep up with the social media, enough is enough. What is Pinterest? However, even I will make an exception for the latest social network, Pinterest. Once you get over the groaning, you will find that this new social network is actually quite interesting. Basically, the site is a virtual board where you can “pin” visuals that interest you. Be it an infographic, video, picture, or just a color scheme you like, you can pin it onto your board for – Read the full article
If you think E-commerce is just a fad – poised to flounder amidst economic crises – then think again. Thanks to the increasing popularity of smartphones and tablets, millions more people are shopping online and on-the-go. In fact, in a recent article by eMarketer, it was reported that mobile commerce (“M-commerce”) sales (including travel) in the US grew by 91.4% to reach $6.7 billion. And that’s just mobile. If one were also to consider the continued expansion of Wi-Fi availability across the US and all over the world, one will come to understand that E-commerce – regardless of the device driving it – is here to stay. WordPress E-commerce themes That’s why we created this fresh new list of WordPress e-commerce themes – to help you find the best possible look for your WordPress store. If you’re… giving your WordPress-powered site, blog, E-commerce site, or online store a makeover to herald the New Year, looking for ways to improve the – Read the full article
Twitter helps companies build their brand by introducing a new method of audience communication. Engaging, brief messages build interest and customer loyalty. In 140 characters or less, a company can inform their audience of their latest products or trivia knowledge. Any useful information will propel companies towards this goal. Tweeting and Marketing Companies can write Tweets that are automatically posted three to five times per day. Experts recommend frequency to keep customers interested. From a single article, companies can probably extract 10 or more tweets that represent the main points of the article. Only 25 to 30 minutes a week is required to generate daily Tweets for an entire week. Successful companies engage in a concept called mutual branding. This concept engages both employees and the company on a mutual page. The employee’s photograph and the corporate logo both exist on the page. The better the employee performs, the better the company looks. Feeds and Retweets Retweets and feeds will – Read the full article
Over the recent years, consumers have been spending billions of dollars at e-Commerce sites. With the growth of online business, e-Commerce has become a very viable venture. Many people even begin an e-Commerce website as their main business. If you have a physical location where you operate your business from, beginning an e-Commerce website can provide an extra sales channel for you. Creating a site for selling coupons, services, or products online, however, involves a lot of research and planning. The following are steps you can take in starting an online business. Establish a business and marketing plan: Set up a meeting with your team members or business partners. Brainstorm together and write out all the plans in one document. The plan should include all startup and recurring expenses. Set up an overall sales forecast and expense budget. Choose a good domain name which will help customers find you: You need to choose a domain name for your website that – Read the full article
A number of business owners and brand managers use Twitter as a tool for communicating advertising and marketing messages, but the popular social media and microblogging site is also an equally powerful public relations tool. Twitter is especially effective in helping you manage your online reputation and plan your crisis communications strategy. Where before, one turned to PR firms in times of crisis and controversy, sticking to traditional media is no longer enough today. Why? Because: People are making and engaging in conversations 24/7, real-time, on social media networks. People are sharing information and opinion through the Internet now more than ever. Dissatisfied customers (or employees), competitors, and unscrupulous stealth marketers can spread false information or commit brand identity theft as easily as they can push their own agendas. So here Twitter comes to save the day! In cases of crisis that can potentially significantly damage your business or brand, you can leverage this tool to respond, interact, and manage – Read the full article
