It’s not uncommon for businesses today to use social networks – namely, Twitter and Facebook – as a platform for engaging with customers and managing customer relationships. This development has given rise to an increasing number of social media solutions and dashboards, each promising to streamline all tasks and bring a new level of ease in customer engagement. Let’s take a look at the best of these solutions and their features. MediaFunnel MediaFunnel is a social media suite for businesses and enterprises, with a host of features designed to make Twitter and Facebook accounts easier to manage. One of these distinguishing features is Multiple User Roles, or the ability to assign Administrator, Publisher, and Contributor roles and grant various levels of permission to review or publish tweets and Facebook posts (for greater editorial control and efficiency). Apart from monitoring Twitter and Facebook for mentions and tracking the performance of links via Bit.ly and BudURL, MediaFunnel also enables you to – Read the full article
It’s great to drive traffic – online and offline – from all corners of the world. But if you’re a smart marketer, you’ll realize you don’t have to be so international – at least not when it comes to search engine optimization (SEO). Thanks to local search, businesses don’t have to squander resources on attracting customers and visitors that are beyond their geographic reach anyway. One can instead focus on catering to the heart of the locals. Want to find out how? Here’s a list of 17 great local SEO and local search tips, tricks, and tools to help you get started. Claim. Claim your local listing on Google Places. While you’re at it, go to Bing Local and Yahoo Local and claim your listings there, too. Apply best practices. Read our guide on Google Places to put yourself closer to the center of the map. Submit your info to the online yellow pages. Sign up in online directories and – Read the full article
Are you ready for 2011? As the Internet transforms, so should you. The rate at which technology evolves only means that, no matter how far along you’ve come with your Internet marketing program, there will always be something new to explore. There’ll always be something new to add to the mix. It is in this light that Lakeshore Branding takes a look at a number of online marketing trends expected to take off next year. We present this hoping that you’ll turn these expectations into opportunities – and the opportunities into tools to drive your business. HTML5: As the next major revision of the HTML standard, HTML5 is expected to emerge next year – and beyond – as that which will change the chemistry of the World Wide Web. Under development for much of the last few years, HTML5 will nonetheless continue to usher in the next generation of web development and programming. It will be supported by more browsers, – Read the full article
With the recent launch of Facebook Places, many social media users and experts are debating the utility of location-based applications compared with the privacy concerns associated with services like Places, Gowalla, Foursquare, and Yelp. While Foursquare, Gowalla and Yelp location applications have gained popularity over the past year, Facebook Places is bringing location services to the mass public, not just social media savvy users. With over 500 million users, Facebook is undoubtedly the most popular social media platform available. Although Places is currently only available in the United States and has not yet become accessible to all users, some users argue that Facebook’s popularity means Places may pose a major threat to other location applications. Other social media users disagree, arguing that Facebook and Foursquare serve somewhat different functions. While people using Foursquare are clearly comfortable sharing their location with others, many Facebook users feel that Places is an invasion of privacy and have serious reservations about using the service. – Read the full article
