5 Ways Your Company Can Generate Enough Referrals for a Lifetime

On September 28th, 2011, wrote:

Social media is buzzing, QR codes are all the hype, and e-mail marketing is trendy, but where does that leave good old-fashioned referrals? Unfortunately for many startup companies, taking the time to consider the importance of referrals is the last thing on the “to do” list. After all, if you do a good job and someone wants to refer you, they can—it is out of your hands, right? Wrong. Believe it or not, it is not enough to simply hope someone refers your business to others. Someone may work with your business and say it is the best experience they have ever had, yet this does not guarantee that they will refer your business to someone else. In many cases, your clients and customers will have to seek out someone they know looking for your particular services. This takes some work, so you have to give your customers and clients a reason to do this work. According to activerain.com, a – Read the full article

7 Local Search Engine Optimization Tools to Help You Get Found Online

On June 27th, 2011, wrote:

A few days ago we talked about how important local search / SEO has become – and what you can do to enhance your local search performance and Internet marketing efforts. Well, as we conducted our research for that story, we stumbled upon a number of neat local search engine optimization tools. And, knowing how much readers love lists (our competitive intelligence tools post is one definitely worth checking out), we made another one – this time, to help you in your search for tools that are designed to give you an edge over local competitors. Enjoy! Local Search Toolkit This is one of our favorite local SEO tools right now. The invention of seOverflow’s Mike Belasco and Mary Bowling, the Local Search Toolkit features a Google Places Results Analyzer which generates competitive analysis and data from search results in Google Places. With the Local Search Toolkit, you can download, analyze, and review citation sources – and sort seamlessly through – Read the full article

Letting Testimonials Speak for You: A Guide to Soliciting and Maximizing Customer Reviews

On March 16th, 2011, wrote:

According to a study by Forrester Research, 71 percent of online shoppers read customer reviews before making a purchase decision. That’s close to three out of every four! Enough for us to have to seriously take this insight, one that serves as yet another proof that, when it comes to winning new customers (and bringing in new business) a satisfied customer or a loyal fan just might be your most potent sales rep. Oh, and it’s also probably a good idea to start soliciting customer reviews and testimonials. Why? More than techniques to manage your online reputation, reviews and testimonials can act as the worms that bait the fish. (Worms: a funny word to describe that which persuades shoppers to buy and mere visitors to become customers.) Need advice on soliciting – and maximizing the potency of – customer reviews and testimonials? Here’s a quick guide: Soliciting Reviews Ask for it. Your customers may never know that you want their – Read the full article